SAP BASIS – Incident Management (MT59I RM 3084)

Position: SAP BASIS – Incident Management (MT59I RM 3084)

Candidates should be flexible for 24/7 – this is mandatory.

Job Description:

• Strong BASIS working experience in products including SAP S/4, Solman, BTP, Azure and SAP Web applications.
• Expertise in supporting S/4 applications and resolving critical issues related to memory management, performance tunning, etc
• Willing to work in SAP Basis support and projects
• Able to handle P1 and P2s on BASIS end
• Should experience in Database Administration – Hana and Sybase
• Should have knowledge in HA/DR setup
• Update /Upgrade, migration and conversion concepts for NetWeaver & Non NetWeaver
• Understanding and working experience in SLA/KPI tracking
• Working experience in a global team with 24/7 support
• De-escalation experience on IT incidents and requests
• Management of multiple activities requiring cross team coordination
• Prior working experience in ECS will be added advantage

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