Mid-Level Adobe Customer Journey Analytics (CJA) (CE50SF RM 3338)

Position: Mid-Level Adobe Customer Journey Analytics (CJA) (CE50SF RM 3338)

Experience Level: 5+ years of experience in data analytics or digital analytics
Relevant Experience required: 3+ years working with Adobe CJA
Education Required: Bachelor’s / Masters / PhD: Bachelor’

Must have Skills:
Adobe CJA (3+ yrs),
Data analytics / digital analytics (5+ yrs),
Adobe Experience Platform (AEP), Adobe Analytics, and Adobe Launch (hands on),
SQL, data modeling, and data transformation techniques

Good to have:
JavaScript, JSON, and API integrations for data collection,
statistical analysis, customer segmentation, and attribution models
Ability to create clear and meaningful dashboards, reports, and data visualizations

Any special or skills related notes:
Good communication skills and ability to work with both technical and non-technical stakeholders
Strong problem-solving skills with the ability to analyze and troubleshoot data-related issues.
Knowledge of privacy laws and compliance requirements related to customer data tracking

Candidate Roles and Responsibilities:

• A Mid-Level Adobe Customer Journey Analytics (CJA) Developer to help implement, manage, and optimize customer data analytics solutions using Adobe CJA.
• Experience working with Adobe Analytics, Adobe Experience Platform (AEP), data modeling, and visualization tools to drive meaningful insights for business decision-making.

Responsibilities

• Implement and configure Adobe Customer Journey Analytics (CJA) to track and analyze customer interactions across multiple touchpoints.
• Work with Adobe Experience Platform (AEP) to structure and manage data streams for CJA.
• Develop and maintain data schemas, connections, and transformations to ensure accurate reporting.
• Create customer journey dashboards, visualizations, and reports to provide actionable insights.
• Integrate Adobe CJA with Adobe Launch, Adobe Analytics, and third-party data sources.
• Support data ingestion, processing, and cleansing workflows for reliable reporting.
• Assist in troubleshooting data discrepancies, tracking issues, and integration challenges.
• Collaborate with stakeholders to define KPIs, metrics, and event tracking strategies.
• Optimize segmentation, filtering, and attribution modeling within Adobe CJA.
• Ensure compliance with privacy regulations (GDPR, CCPA) and data governance best practices.
• Stay updated on Adobe CJA enhancements, best practices, and industry trends.

*******************************************************************************************************************************************