Order Management Specialist (MT50T RM 3132)

Position: Order Management Specialist (MT50T RM 3132)

Mandator : SAP exp with direct material procurement.

Job Summary: The Order Management Specialist will be responsible for managing and processing customer orders, ensuring timely and accurate delivery of products. This role requires a detail-oriented individual with excellent communication skills and a strong background in the manufacturing industry.

Key Responsibilities:

• Min of 5 years experience in Production, Planning & Control (PPC) – preferably from Semicon equipment industry or capital equipment industry
• Must have hands on experience in SAP and processing work orders
• Serve as the primary point of contact with respective stakeholders regarding order status, delivery schedules, and any issues that may arise.
• Accurately enter and process customer orders in the system, ensuring all details are correct and complete.
• Coordinate with the inventory team to ensure product availability and manage stock levels to meet customer demands.
• Work closely with the logistics team to arrange shipping and delivery of pending orders and any discrepancies in stocks.
• Maintain accurate records of all orders and shipment status.
• Address and resolve any order-related issues, including delays, discrepancies, and returns, in a timely and professional manner.
• Identify opportunities to streamline order management processes and improve overall efficiency.
• Skills:
  o Excellent communication and interpersonal skills.
  o Strong organizational and multitasking abilities.
  o Attention to detail and accuracy.
  o Ability to work independently and as part of a team.

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