Jira Administrator (MT47ST RM 4018)

Position: Jira Administrator (MT47ST RM 4018)

Job Description
As JIRA Administrator you will join the Quality Practices & Tooling team in COO Office in R&D, where we strongly believe that working hard and having fun are two compatible elements.

The main focus of the COO Office is to enable the R&D organization to create, maintain and rollout high quality world class products in an efficient manner by ensuring planning and execution of our product releases, aligned ways of working, managing programs and projects and ensure communication

As a member of the Quality Practices & Tooling team, you will be responsible for driving delivery, execution, and continuous improvements in how we work with JIRA and other Atlassian products, with the main purpose of ensuring world class quality of IFS product releases. In connection with our R&D tooling strategy, and as part of our DevSecOps transformation, you will work with many stakeholders across the R&D organization and will be responsible for effective communication and reporting, stakeholder management, change management and the facilitation of collaboration amongst teams.

Tasks include but are not limited to:

As a JIRA administrator, you will be responsible for driving and supporting our R&D tooling strategy including:

• Understand the current processes, identify gaps, gather requirements to develop and deliver solutions to meet the organizational demands.
• Collaborate with cross functional teams across R&D, gather requirements to develop, and deliver a unified process, toolset, and reporting capability.
• Develop and maintain workflows in Atlassian JIRA, Confluence, and other Atlassian products including tool administration and customization.
• Create JIRA projects, queries, and reports in collaboration with key stakeholders.
• Install, configure, and deploy plugins to extend JIRA capabilities, make dashboards, configure custom fields, support JIRA configurations.
• Develop JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.
• Maintenance, administration, upgrades, and enhancements to JIRA, Confluence and integrations with other tools or plugins.
  manage Aha! Instance, aligning with JIRA processes and standards in collaboration with key stakeholders.
• Provide technical and usage guidance to R&D teams on how to realize maximum benefits of centralized R&D tools, including training and documentation as required.

Requirements
To be a successful as JIRA Administrator within IFS R&D, having a positive attitude and a “can do” mindset is key. We expect you to “think outside the box” and be a front runner when it comes to challenging status quo in the strive for improvements.

We are looking for you to have a relevant academic degree and a proven track record for delivery and execution in a cloud first environment. You must possess a strong technical competence. Your background is in software engineering, systems engineering, or similar. You will have four years‿ experience of hands on work with JIRA, Confluence, and other Atlassian products within an enterprise grade software environment.

To be able to handle this role you will have to work effectively in an internationally distributed, multi cultural team. You are highly self motivated and proactive, with excellent problem solving and communication skills. You have a strong drive to get yourself and others to achieve tasks and overcome problems. You are able to interact effectively at all levels in the organization.

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