Lead Technical Writers (CE150SF RM 3479)

Position: Lead Technical Writers (CE150SF RM 3479)

Work Mode: Work from office
Education Required: Bachelor’s / Masters / PhD: Minimum Bachelors

We are specifically looking for candidates with experience in Technical Writing for Embedded/IoT Devices, including design and development documentation

Must have skills:

• Experience in Technical Writing for Embedded/IOT Devices Design and Development documents
  Sound Knowledge of Firmware and Software Development Tools/Technologies
• Collaboration and Communication
• MS Word – Documentation
• Jira – Project Management
• TeamCenter – PLM
• Madcap Flare – Authoring/CMS
• Indesign- Authoring tool
• Adobe Illustrator
• ArborTex

Good to have:

• SAP – For updating/notifying- New material/Bill of material
• Visio
• Engineering Change

Key responsibilities:

• Research and gather information: Conduct research to understand technical concepts, products, and processes by interviewing engineers, developers, and other stakeholders to gather necessary details.
• Content creation: Write and edit technical documentation including user manuals, product specifications, training materials, FAQs, release notes, and online help guides.
• Audience analysis: Tailor content to the appropriate audience level, using clear language and appropriate terminology for both technical and non-technical users.
• Visual aids: Incorporate diagrams, screenshots, flowcharts, and other visuals to enhance understanding and clarity of technical information.
• Collaboration: Work closely with subject matter experts (SMEs) to ensure the accuracy and completeness of technical details within documentation.
• Quality control: Proofread and edit documents to eliminate errors in grammar, syntax, and technical accuracy.
• Content management: Maintain and update documentation to reflect changes in products, processes,
  or regulations.
• Feedback loop: Gather feedback from users and stakeholders to identify areas for improvement and iterate existing documentation.

Required skills for a technical writer:

• Excellent writing and editing skills: Ability to communicate complex technical information in a clear, concise, and engaging manner.
• Technical knowledge: Understanding technical concepts and terminology related to the industry or product area.
• Attention to detail: Meticulous focus on accuracy and consistency in technical documentation.
• Organizational skills: Ability to manage multiple projects and deadlines efficiently.
• Collaboration skills: Effective communication and collaboration with cross-functional teams to gather information and incorporate feedback.
• Technical skills:
  o Familiarity with authoring tools like Microsoft Word, Adobe Acrobat, and potentially content management systems (CMS).
  o Proficiency in authoring tools like Adobe FrameMaker, MadCap Flare, or similar
  o Ability to translate complex technical concepts into clear, understandable language
  o Attention to detail and accuracy
  o Experience with graphic design tools
• Visual design skills: Basic understanding of visual design principles to create effective graphics and layouts.

Work environments:

• Embedded and IOT Devices Design and Development
• Software Development for IOT Devices

Good to Have:

• Knowledge of Technical documentation standards
  o IEC/IEEE 82079-1: A documentation standard
  o ISO 2651x: Software documentation for target groups
  o ISO/AWI 21999: A guideline for improving the quality of translations

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