Veeva Rim L1 & L2 (MT35SI RM 3455)

July 31, 2025
sradmin

Position: Veeva Rim L1 & L2 (MT35SI RM 3455)

Veeva RIM L1 & L2 Support Tasks
General

  • User Management Provision
    User access requests & update requests including inactivation and profile updates
    Login/SSO issues
    Missing notifications
    Troubleshooting record level access control
    Periodic User Dormancy
  • Bulk data creation/update/deletion
  • User Education Related Queries
  • Integration Data discrepancy(Inbound/outbound sync issues, Integration job failures)
  • Monitor scheduled jobs
  • Object records state change request
  • Constraints/Control Vocabulary updates
  • Content Plan template Creation/Updates/Deletion
  • Submission Import activities
  • Upload submission documents using loader
  • Content plan generation issues
  • Troubleshooting Permission issues related to document/object records
  • Object records state change request

Configuration

  • Picklist/value mapping updates
  • Lifecycle/workflow updates
  • Field visibility/layout updates
  • DataType/Field Dependency
  • Lifecycle Entry Criteria/Action

Reporting

  • Basic report generation
  • Advanced report troubleshooting
  • Audit trail extraction
  • Flash Report config
  • Dashboard related activities

Veeva General Releases 3xs

  • Support R1, R2, R3 releases (Testing + Documentation)

Other

  • Collaborative Authoring issues + periodic SharePoint storage checks and expansion
  • E-signature issues
  • Provide Troubleshoot instruction to end users on the issues they face on their daily activities
  • Periodic SSL certificate renewals
  • EMA gateway issues
  • Email notifications issues
  • MedDRA updates
  • CV updates

Migration related support

  • Troubleshoot user not able to find document/Missing Document
  • Incorrect field values found on the document
  • Document not rendering
  • Preparing and validating the loader sheets

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Job Category: Others
Job Type: Full Time
Job Location: Bangalore
Experience: 3 - 5 years
Notice period: Immediate

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